Terms of Use – Formaet Art Supplies SL
Formaet Art Supplies SL (hereinafter referred to as “Formaet”), is a retail store providing art supplies. These Terms of Use outline the rights and obligations of the customer and of Formaet as the provider of the store.
Formaet assumes that any customer who enters the store or purchases products has read and accepted these Terms of Use. Formaet reserves the right to update or modify these Terms at any time without prior notice; the latest version is always available at www.formaetart.com/terms. Continued use of the store or purchase of products after any modifications constitutes acceptance of the updated Terms.
Formaet, with Tax Identification Number B26753152 and domiciled at Carrer Juan Ramón Jiménez, 22, 08902 L’Hospitalet de Llobregat, Barcelona, Spain, registered in the Mercantile Register of Barcelona, provides the retail store in accordance with the terms set forth below.
Failure to comply with these Terms may result in refusal of service or restrictions on access to the store.
1. Customer Account Terms
- Customers must provide accurate personal information when creating accounts for loyalty programs or online orders.
- Customers are responsible for maintaining the confidentiality of account credentials where applicable. Formaet is not liable for damages resulting from failure to protect login information.
2. Purchases and Pricing
- Formaet offers products with prices listed in-store or on the website.
- Prices may be updated at any time. Formaet reserves the right to modify pricing without prior notice.
- Customers are responsible for paying applicable taxes and duties.
3. Payment and Access
- Payment is accepted via cash, card, or other accepted methods.
- All purchases are final unless otherwise stated in Formaet’s return or warranty policies.
- In the event of non-payment for orders or pre-orders, Formaet reserves the right to cancel the order or refuse delivery of the products.
4. Product and Pricing Modifications
- Formaet may modify product availability or pricing temporarily or permanently at any time.
- Notifications of changes will be displayed in-store or on the website as appropriate.
5. Returns and Cancellations
- Customers may cancel pre-orders before the order is fulfilled.
- Returned products must comply with the store’s return policy, including conditions for unopened or defective items.
- Formaet reserves the right to refuse returns that do not comply with policy or applicable consumer protection law.
6. Intellectual Property
- Formaet owns all intellectual property rights to its branding, promotional materials, and store content.
- Customers may not reproduce or use Formaet intellectual property without written consent.
- Content provided by customers (e.g., artwork for custom orders) remains the property of the customer.
7. General Terms
- Customers are responsible for lawful and proper conduct in-store and when interacting with Formaet, respecting public order and good faith.
- Customers must not resell, duplicate, or misuse store products without Formaet’s consent.
- Formaet makes no warranties regarding uninterrupted access to specific promotions or product availability.
- Formaet and its affiliates are not liable for direct or indirect damages resulting from customer misuse or third-party interference.
- These Terms constitute the entire agreement and are governed by the laws of Spain, with exclusive jurisdiction in the courts of Barcelona.
8. Security and Privacy
- Formaet is committed to safeguarding customer personal data in accordance with applicable data protection laws.
- Customers’ personal data is processed only as necessary for purchases, loyalty programs, or communications.
- Confidential information, including personal data and purchase history, will not be disclosed to third parties except as required by law.
9. Usage Data and Store Improvement
- Formaet may collect and analyse aggregated store usage data, such as product popularity or customer visit patterns, to improve store layout, services, and product offerings.
- Such data is anonymised and cannot identify individual customers.
10. Marketing Communications
- Customers may opt to receive marketing communications about products, promotions, and events.
- Marketing emails can be unsubscribed at any time via the provided link or by contacting the store directly.
11. Refund Policy
- Refunds are available in accordance with consumer protection laws and Formaet’s return policy.
- Exceptions include products damaged by misuse or in violation of return conditions.
12. Fair Use Policy
- Customers must use services responsibly and in accordance with their intended purpose.
- Formaet may limit or temporarily suspend access if misuse or excessive usage is detected.