Privacy Policy – Formaet Art Supplies SL
1. Introduction
At Formaet Art Supplies SL, we are committed to offering the best possible experience through our products and services. In certain cases, it is necessary to collect and process personal data to achieve this. We value your privacy and are committed to being transparent about how we collect, use, and protect your personal information.
This Privacy Policy is provided in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSI). It explains how Formaet Art Supplies SL, as data controller, processes personal data provided by users through this website.
2. Data Controller
Data Controller: Formaet Art Supplies SL
Website: www.formaetart.com
Contact email: hello@formaetart.com
Formaet Art Supplies SL is responsible for the processing of personal data collected through this website. Users may contact us at the email address above for any questions related to the processing of their personal data.
3. Personal data collected and purposes of processing
Depending on the interaction with our website, we may process the following categories of personal data:
- Contact forms or enquiries:
Name, email address, telephone number (if provided), and the content of the message, for the purpose of responding to enquiries or requests. - Commercial communications and newsletters:
Email address and, where applicable, name, for the purpose of sending information about our products, services, updates, or related communications. Users may unsubscribe at any time. - Customer support and communications:
Personal data provided voluntarily when contacting us by email or other communication channels, processed solely to manage and respond to requests or queries. - Website usage data:
Data collected through cookies or similar technologies, in accordance with our Cookie Policy, for analytical and functional purposes.
Formaet Art Supplies SL does not collect special categories of personal data unless strictly necessary and explicitly provided by the user.
4. Legal basis for processing
The legal bases for processing personal data are:
- User consent, where the user voluntarily provides data through forms, subscriptions, or accepts optional cookies.
- Performance of a contract or pre-contractual measures, where processing is necessary to respond to requests related to our products or services.
- Compliance with legal obligations, including tax, accounting, or regulatory requirements.
- Legitimate interest, where applicable, to ensure the proper functioning, security, and improvement of the website.
5. Data retention period
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or to comply with applicable legal obligations.
In particular:
- Enquiry-related data will be retained for the time necessary to manage and respond to the request.
- Data processed for commercial communications will be retained until the user withdraws consent.
- Certain data may be retained for longer periods where required by law or to defend legal claims.
Once the data is no longer required, it will be securely deleted or anonymised.
6. Data recipients
Personal data will not be sold, rented, or transferred to third parties without user consent, except where required by law.
Where necessary, data may be shared with trusted third-party service providers who act as data processors, solely for the purpose of providing services related to website operation, hosting, analytics, or communications. These providers process data under strict confidentiality obligations and in accordance with Article 28 of the GDPR.
7. International data transfers
As a general rule, personal data is processed within the European Union. If, in specific cases, international data transfers outside the European Economic Area (EEA) are required, Formaet Art Supplies SL will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or equivalent legal mechanisms.
8. User rights
Users may exercise the following rights under the GDPR by contacting us via email:
- Right of access to personal data
- Right to rectification of inaccurate or incomplete data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right not to be subject to automated individual decision-making
Users also have the right to lodge a complaint with the competent data protection authority if they believe their rights have been infringed.
9. Accuracy of the data provided
Users guarantee that the personal data provided is accurate, complete, and up to date. Formaet Art Supplies SL shall not be held responsible for inaccuracies resulting from false or outdated information provided by users.
10. Security measures
Formaet Art Supplies SL has implemented appropriate technical and organisational security measures to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure.
However, users should be aware that no Internet-based system is entirely secure, and absolute security cannot be guaranteed.
This website uses encrypted communication protocols (HTTPS / TLS) to protect data transmitted between the user and the website.
11. Changes to this Privacy Policy
Formaet Art Supplies SL reserves the right to modify this Privacy Policy in order to adapt it to legal, technical, or operational changes. Users are encouraged to review this policy periodically.